An electronic shelf display needs an agreed relationship between the physical location and the information shown for it. When that relationship is unclear, even an accurate display can be interpreted as referring to the wrong shelf, bin or item.
What should be mapped? Define the shelf or location identifier, the display identifier and the information that is intended to appear there. If item assignment can change, distinguish the permanent location identifier from the item currently assigned to the location.
Which record is authoritative? Identify the approved source of the location and item data. Depending on the project, this may be a managed location list or an agreed business-system record. Document the owner of the mapping and the process for approving a change.
What happens when a display is replaced? Follow the approved replacement procedure and check the physical location against the configured identifier. Verify the resulting information at the shelf before returning the location to normal use. Retain enough information to understand which display was associated with the location before and after the change.
How should a mismatch be reported? Record the location, display identifier, expected information and observed information. Include the time of the observation and the relevant update or change reference. Review the source data and the mapping before concluding that the display itself is defective.
For acceptance, select representative locations and compare the approved mapping with the information physically displayed. Include a controlled reassignment or replacement scenario where relevant. Keep the actual project configuration in view; this checklist does not imply that every electronic shelf product provides the same update or integration functions.
For information about this topic, please contact our team.
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